Contact Us

Need to swing by or call?

Please locate your nearest store for contact details.

Are you a vendor or business wanting to talk?

Please read the information provide below.

Derb Web Email Form

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eLiquid Vendors:

We do not accept phone calls from eLiquid vendors that we do not currently have a standing business relationship with. Please be aware that we have a process for decision-making when it comes to adding new eLiquid lines to our company. If this is your purpose for calling us, please do the following.

  1. Email Dylan Issacs at dylan@derbecigs.com and inform him of your purpose with your contact information.
  2. Send us samples of your juice line in either 3mg or 6mg nicotine to:
    • Derb E Cigs Selection Process / 9909 Taylorsville Road, Louisville, KY 40299
  3. Wait at least 30 days to hear back from us. We hold an event, once a month, for our customers to come in and try new eLiquid lines. We will not have any decisions made until this monthly event has been held.
  4. If you contact our stores directly, they will guide you back to Dylan’s email address.

 

eCig Hardware Vendors:

We do not accept phone calls from eCig hardware vendors that we do not currently have a standing business relationship with. Please direct all questions and information to Troy LeBlanc at troy@derbecigs.com.

 

Technology & Merchant Services Vendors:

We do not accept phone calls from technology or merchant services vendors that we do not currently have a standing business relationship with. Please direct all questions and information to Tony Lassalle at tony@derbecigs.com.